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"I purchased a new Scion xB from Scion of Grand Rapids. I absolutely love the car. The sales and finance staff were very accomodating for our family's needs. I can't say enough good things about them and their dealership. This will not be the last vehicle we buy from Sion of Grand Rapids."
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"Just bought my second Prius from Darren Harrold at Toyota Scion of Grand Rapids (my first was a 2005). The two reasons I went back are: The car is awesome and so is the staff, especially Darren. Great Job!"
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"Thank you ~ To the great people at Toyota that helped me out of a difficult situation a few weeks ago. While I was at Costco pumping gas, my keys were locked inside my car. I called you and within 20 minutes your runner delivered a key to me. I am very impressed & very gratefull!!! We love our Camry and hope we get another 75,000 miles."
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"I could not ask for anything to be better . . . excellent salesperson, excellent facilities, friendly service people when I scheduled the purchased Toyota accessories to be installed."
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"Love the new Camry, I had a difficult time trying to decide on what car to buy. After shopping at other dealerships and other makes of cars we chose Toyota/Scion of Grand Rapids. Jan Raimondo made it happen"
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"This is the third or fourth Toyota product I have purchased from Al Luke. When I am in the market for a vehicle, I call Al and tell him what I need, what I can afford and when he tells me to come in to the dealership it is waiting for me. Give Al a raise. He is your best sales person at this dealership. I will go nowhere else for my needs. I have NEVER had a problem with Al or his help."
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"The sales, selection process, sales personnel are first rate at this dealership. I will go nowhere else."
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"Kendra was awesome. She understood what I needed and made it happen."
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"Kendra was outstanding in her approach and knowledge. Enjoyed the introductions to the department personnel and the personal visit from the General Manager. Also, many of the other sales reps stopped by to say "Hi" and everyone was very friendly."
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"Dear Bill and Bob, Thank you very much for helping us buy an awesome 4Runner! We love having the extra room and reliability. The color is growing on us as well :) We enjoyed working with you both."
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"While sales people are important, and Al Luke is great, most contacts are with the service personnel and service department. Facilities are clean, comfortable, modern. Helpful in scheduling, shuttle drivers are courteous and Service personnel fast, friendly, helpful and good about explaining services needed/performed. This department is your competitive advantage."
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"This is my second Sienna through Al Luke and I will not go to anyone else for my cars. He could teach new salespeople the art of unstressful, straightforward car selling and how not to ... upset an educated woman customer. Also, Brad in the service department has been AMAZING the past several years, making it possible to get to work and pick up my three little kids no matter what!"
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"Dear Mr. Harrold, Thank you for making the experience of buying my car so pleasant. Thank you for being so accomodating to me and my family, especially my little brother (he is still talking about the great balloons). I really love my yellow Mini! I keep thinking of places to go just to drive it. Thank you again for your kindness. Please pass on my thanks to Michael as well."
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"Bill & Isaac ~ Just a note of thanks for all of your help with this delivery. You folks really went over the top."
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Amy - Thank you for referring Darren to us. He was very helpful and we bought a car that is just right! We are very happy with how things went.
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"The car was perfect and the salesperson took the time to re-explain all of the features and equipment."
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